General Terms and Conditions

Welcome to Govindam Engineering and Medical GEM Classes Private Limited. By accessing or using our website, app, or services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. Introduction

These terms and conditions govern your use of our website, mobile application, and services, including the courses and test series we provide for NEET (UG) & IIT-JEE (Mains and Advanced). By accessing any part of our platform, you agree to these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Eligibility

• Age Requirements: You must be at least 18 years old to register, access, or purchase any course or test series on our platform. If you are below 18, a parent or guardian must supervise your use of our services.
• Account Registration: To access certain features of our services, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

3. Services Provided

We provide a range of digital and, at times, physical educational products, including but not limited to:

• Online Courses for NEET (UG) and IIT-JEE (Mains and Advanced).
• Test Series designed for students from Class 11th to 12th-passed students.
• Physical Study Materials (if applicable) related to our educational services.

4. User Responsibilities

• Account Accuracy: You are responsible for providing accurate and up-to-date information during registration and purchase. We are not liable for any issues arising from incorrect details.
• Personal Use: Our courses and test series are for your personal and non-commercial use only. You are not allowed to redistribute, share, or reproduce any content from our platform without written permission.
• Code of Conduct: You agree not to misuse our platform by uploading any unlawful, inappropriate, or offensive content. Misuse of the platform may result in termination of your account without prior notice.

5. Intellectual Property

• Ownership: All content, including text, images, graphics, videos, software, and educational material, available on the website and app, is owned by Govindam Engineering and Medical GEM Classes Private Limited or our licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
• License: By purchasing our services, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the purchased content for personal educational purposes only.

6. Payments and Fees

• Pricing: All prices for courses, test series, and other products are displayed on the platform. We reserve the right to change the pricing at any time without prior notice.
• Payment Methods: Payments can be made through secure online payment gateways. By making a payment, you agree to our pricing and refund policies.
• Non-Refundable Fees: Administrative or processing fees, where applicable, are non-refundable.

7. Cancellation and Refund Policy

• Please refer to our Cancellation and Refund Policy [insert link] for detailed information regarding cancellations and refunds.

8. Limitation of Liability

• No Warranty: While we strive to provide high-quality educational services, we make no warranties regarding the accuracy or completeness of the content provided.
• Liability: Under no circumstances shall Govindam Engineering and Medical GEM Classes Private Limited be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services.
• External Links: Our website or app may contain links to third-party websites or resources. We are not responsible for the content or services provided by these third-party sites.

9. Termination of Services

We reserve the right to terminate or suspend your access to our platform at any time if you violate any of these terms or engage in prohibited conduct. Termination will not entitle you to any refunds for services already purchased.

10. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Rajasthan.

11. Modifications to Terms

We may revise these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of the platform constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns regarding these terms, please feel free to contact us:

• Email: support@gemclasses.com
• Phone: +91-8112205500